ORDERS CHANGES ON COCCINELLE.COM:

Once the order is confirmed, we cannot guarantee the change of the address or any other information.

ORDERS CANCELLATION ON COCCINELLE.COM:

1. We cannot guarantee the cancellation of the order once confirmed

2. In case of cancellation of your order, first try to place a new order making sure that the billing address, the name on the card and other details related to your account/card are correct. If the problem persists, we suggest you:
a. Contact your bank to make sure there are no security locks on your credit card
b. Verify that the shipping restrictions listed above do not apply to the country of destination

If you want to return your order, click here to find out our policy