PURCHASE ASSISTANCE ON COCCINELLE.COM
HOW TO PURCHASE ON COCCINELLE.COM:
to. Via the product sheet: selecting the color and size (if required) and clicking the "BUY" button
b. Via the "Quick Purchase" icon at the top right (in the case of tablet and/or computer and/or mobile) and selecting the size (if required)
In both cases, the item is automatically placed in your cart located at the top of the page.
To complete the order you will need to click on "PROCEED TO PURCHASE".
When purchasing you can use a promotional code or a gift card in the appropriate section. For further information, we suggest you click here.
N.B: Creating an online account is not mandatory to proceed with the purchase but it allows you multiple advantages that you can discover here.
HOW TO BUY FOR THE FIRST TIME ON COCCINELLE.COM:
For your first purchase, make sure that:
1. The billing address is the same as that on your card and Click and Collect statement
2. The name entered in the "CARD HOLDER" field corresponds exactly to that shown on the card used
3. Your contact details are entered correctly
4. Shipping conditions comply with the conditions expressed here
If you are unable to complete the purchase on Coccinelle.com:
1. Connect to Coccinelle.com with an alternative browser: we recommend using the latest version of Google Chrome or Mozilla Firefox
2. Try deleting cookies from your browser or clearing your cache
3. Try using an alternative form of payment and click here to view our policy
4. Check that your payment card is enabled for online purchases and have the 3D Secure code handy